Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • TRAILER TIRE WAREHOUSE use of personal information that you may submit to TRAILER TIRE WAREHOUSE through this Web site is for TRAILER TIRE WAREHOUSE use only and is not shared with any third party outside of the purchase transaction.



  • Shipping & Delivery
  • At this time, TRAILER TIRE WAREHOUSE ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    We typically ship within 2 business days of order receipt and product is shipped via ground service. Expedited shipping service is cost prohibitive due to the weight of tires and/or wheels and is not available. While we do everything in our power to get product on the way to you as soon as we can, orders are filled in the order received. 



  • Sales Tax
  • TRAILER TIRE WAREHOUSE charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • WARRANTY INFORMATION - TRAIL AMERICA TIRES

    TRAIL AMERICA TIRES LIMITED WARRANTY AND TIRE ADJUSTMENT POLICY ELIGIBILITY
    All new Trail America Trailer Use Only Tires, obtained through JCA Corporation bearing the Trail America name and the D.O.T. Identification Number on tire.

    ADJUSTMENT POLICY DURING FIRST 25% OF TREAD WEAR
    During the first 25% of tread wear or a period of one year from the date of delivery to the original purchase thereof, Trail America Trailer Tire distributors are authorized, subject to terms and conditions of this limited warranty, to replace, free of charge, any eligible tire that, in the opinion of Trail America/JCA Corporation becomes unusable due to defects in workmanship or materials.

    ADJUSTMENT POLICY DURING LAST 75% OF TREAD WEAR
    Tires becoming unserviceable due to defects in workmanship or materials will be warranted on a pro rata basis down to 2/32nd of the original usable tread. See exclusions below.

    EXCLUSIONS
    This limited warranty does not apply to: Tires older than one year from the date of delivery to the original purchase thereof. Tires used for racing purposes. Tires branded ?N/A? (non-adjustable) or ?NRA? (no ride adjustment). Tires submitted ?OUT OF ROUND? that are worn irregularly or worn prematurely, whether from wheel misalignment, improper mounting, worn shock absorbers or brakes, improper load or inflation, faulty valves, damaged rims, accident, abusive driving practices, vehicle malfunction.

    CONDITIONS

    ELIGIBLE TIRES under this limited warranty are Trail America Trailer Use Only tires, obtained through JCA Corporation and which are presented for LIMITED WARRANTY coverage to an authorized TRAIL AMERICA/JCA CORPORATION ASSOCIATE DEALER.

    The amount of credit to be applied to the current price and the customer pays the difference plus all taxes and dealer services. All Trail America tires not covered by the warranty will be adjusted on a PRO RATA basis which is based upon the actual tread depth worn, expressed as a percentage of the original tread depth to the tread wear indicators (2/32nds) multiplied by the original purchase price (as verified by the customer?s invoice). APPLICABILITY OF THIS Limited Warranty is contingent upon (a) the subject tire not being older than one year from the date of delivery to the original purchase thereof, (b) the subject tire not having been mounted on any other vehicle than the vehicle on which it was first mounted, (c) the claim being presented by the original purchaser of the subject tire, (d) presentation of the original invoice. ADDITIONAL CHARGES for taxes, mounting, balancing, or a higher priced tire accepted as a replacement, shall be paid by the consumer in connection with all claims under this Limited Warranty.

    DISCLAIMER
    EXCEPT AS EXPRESSLY PROVIDED BY THIS LIMITED WARRANTY, NO WARRANTY, EXPRESSED OR IMPLIED, IS MADE AND ALL WARRANTIES ARE DISCLAIMED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRAIL AMERICA/JCA CORPORATION SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE SUFFERED OR INCURRED BY THE CONSUMER OR ANY THIRD PARTY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY OR ANY OTHER THEORY, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
     

    TRAILER WHEEL LIMITED WARRANTY

    JCA CORPORATION warrants that the trailer wheels manufactured by JCA CORPORATION will be free from defects in material and workmanship under normal and intended use for a period of one year from the date of delivery to the original retail purchaser.  Chrome plated wheels have a 90-day warranty on the face of the wheel only.  Polished and billet aluminum wheels oxidize and require regular maintenance; their finish is not covered by this warranty.

    JCA CORPORATION?S SOLE AND EXCLUSIVE OBLIGATION UNDER this limited warranty shall be to repair or replace at JCA CORPORATION?S sole discretion without charge, any JCA CORPORATION product that conforms to his warranty and is returned, with a copy of the original sales receipt or other satisfactory evidence of date of purchase.  Such repair or replacement shall not include removal, installation, or shipping charges.  IN NO EVENT SHALL JCA CORPORATION HAVE ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

    EXCLUSIONS
    This limited warranty does not apply to:  Wheels older than one year from date of delivery to the original retail purchase thereof.  Wheels damaged as a result of an accident, road conditions, abusive driving practices or vehicle malfunction.  Wheels used for racing purposes.  ADDITIONAL CHARGES for taxes, mounting, balancing, or a higher priced wheel as a replacement, shall be paid by the consumer in connection with all claims under this Limited Warranty.

    DISCLAIMER
    EXCEPT AS EXPRESSLY PROVIDED BY THIS LIMITED WARRANTY, NO WARRANTY, EXPRESSED OR IMPLIED, IS MADE AND ALL WARRANTIES ARE DISCLAIMED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.   JCA CORPORATION SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE SUFFERED OR INCURRED BY THE CONSUMER OR ANY THIRD PARTY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY OR ANY OTHER THEORY, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

     SERVICE DIRECTORY

    For service assistance or information concerning your JCA CORPORATION Trailer Wheel, please call or write to Trailer Tire Warehouse.



  • Return Policy
  • Trailer Tire Warehouse is known for our superior customer service. In fact, we DO NOT charge a restocking fee on ANY of our products that we sell. We offer a 30 day, 100% money back guarantee as long as the product is returned to us clean, unused, undamaged, and has not been mounted or put into service in any way. We will refund the full price or exchange the returned item, but you are responsible for paying all shipping fees. Once the returned item is received, we will either refund your credit card or send you the correct replacement item, which ever you prefer! All returns must be coordinated with one of our sales representatives by calling 1-843-628-7238.